Where is telecom technology going in 2022? According to The Future of Customer Engagement and Experience AI, IoT, 5G, and WiFi 6 networks will stimulate opportunity and growth. Connectivity plays an essential role – people want to stay in touch with those they care about. In the future, unlimited connectivity will become a must for telcos, and technologies like smart homes powered by AI and integrated with IoT will need to be included. 5G will enable richer augmented + virtual realities, fully autonomous vehicles, higher resolution video, and connected IoT networks. The expansion of 5G and WiFi 6 networks will offer connectivity in rural areas that previously were difficult to reach offering global opportunities to improve businesses, governments, and the communities around the world.
Zyxel Communications' product management team joined forces to predict what will be the telecom trends in 2022.
Jason Han is a senior product line manager at Zyxel Communications and has been with Zyxel for 17 years. Jason earned his master's degree in Telecommunications and Network Management at Syracuse University in New York.
Metaverse has become the buzz. It is a combination of multiple technologies, including VR, AR, and HD video which require much more data speed and bandwidth than before. XGS-PON FTTH and 5G NR FWA demand will increase. At the same time, the service providers will be investing in these technologies to differentiate themselves in customer experience and network quality.
Jacky Hsieh is a senior product manager at Zyxel Communications. He has been with Zyxel for 16 years. Jacky earned his master's degree of Master Science in Communications Engineering at National Chiao Tung University in Taiwan.